Hemp Twine, Hemp Cord, Hemp Jewelry, Beads for Hemp, Charms, Craft Supplies

Returns

 

Returns 

We are happy to accept for return any item if returned in the same condition as received up to 14 days from date of delivery. Please contact us first to authorize a return. Items that are non-returnable include made to order jewelry, twine or cord that has been cut or unravelled, and used items.

Who pays for return shipping?
If the item is as described but buyer has a change of mind or it isn’t what you thought it would be then all return shipping costs are to be paid by buyer. Items are to be returned for refund only, we do not do exchanges or trades. If the item is significantly not as described such as wrong color, size or item missing we are responsible to refund, replace item and or pay for all return shipping costs.

Please put an invoice number or purchase details in with the item and return to:

Hemp Beadery
Po Box 382
Parachute
CO 81635

Natural Fiber Products
We aim to accurately represent our products but what you receive may be slightly different from what the photo shows due to shades of color, thickness, length and texture varying between batches during the manufacturing process. Tie knots, variations in color, natural flaws, flyways and odors are characteristic of hemp and are not considered faulty. We are unable to offer a refund or replacement for natural fiber products unless the product is returned to us in the same condition it was received. Items that have been cut, used, unravelled or have torn packaging cannot be accepted for return. Please contact us before purchasing If you are unsure what product is right for your project.

 

Customer Service Contact

E-mail:   info@hempbeadery.com