Hemp Beadery

Welcome to Hemp Beadery! Most items are ON SALE

Refund and Returns Policy

Overview

Our refund and returns policy lasts 14 days. If 14days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Hand crafted jewelry cannot be altered or resold and therefore is no returnable.

 To complete your return, we require a receipt or proof of purchase. Upload a photo to show issues with condition for return approval.

 Refunds

Once your return is received and inspected,  then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at  hempbeadery@gmail.com

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hempbeadery@gmail.com 

Shipping returns

To return your product, you should mail your product to the address we provide to you.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at hempbeader@gmail.com  for questions related to refunds and returns.

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