Worldwide Shipping from Colorado, USA
SHIPPING / SUPPLY DURING PANDEMIC
Shipping Monday to Friday by postal service within 1-2 days. Handmade jewelry orders will take longer expect 3-4 days to make before shipping. The Postal Service is experiencing Christmas shipping volumes so expect delivery times to be slower than normal. I work solo, i cannot offer any guarantee of a delivery date, express / rush services are not offered at this time. Please check www.usps.com for updates and current information on worldwide shipping Services that change daily.
Shipping is flat rate by weight calculated by total combined weight of the order ( no charge per item, no hidden fees). The Postage rates especially International have increased quite a bit over the past two years, we do not make money on shipping we charge you what it costs us to ship your order to you. We use flat rate envelopes wherever possible to save customers money and if we can ship for less than you paid we will issue a refund to your account.
On all orders over $100 in the USA – no coupon needed just choose Free Shipping in the cart
POSTAL SERVICE ESTIMATED DELIVERY TIMES
First Class USA – 3-7 Days (Estimate only expect longer)
Priority Mail USA – 2-5 days (Estimate only expect longer)
Priority Mail Express USA – 1-2 days
First Class International – Varies
Priority Mail International 6 – 10 days (Estimate only expect longer during the Holidays)
Priority Mail Express International – 3 – 5 days
• The postal service does not guarantee any delivery date with First Class and Priority Mail, delivery times are an estimate only. If you need guaranteed delivery please upgrade to Priority Mail Express. (You can upgrade in the cart during check out).
Yes we will combine orders and refund shipping. This is only possible if both orders are pending shipment at the same time.
International Duty Fee’s
Any custom’s duty fees or taxes are to be paid by the customer, as required by the laws of the customer’s own country.
TRACKING / LOST PACKAGES
For tracking updates sent to your phone visit www.usps.com and enter the tracking number provided into the tracking update box. Call 1800 ASK USPS for further information. Please understand we have no control over your package once it has left our hands. There is no guarantee of any delivery date unless you paid for Express 1-2 Day delivery. A package is not considered lost until 3 weeks USA or 6 weeks International has passed. If your package has not arrived by this time please contact us to file an Insurance claim. All packages are insured at no extra cost to you.
We strongly advise to double check your address before placing an order. We ship only to the address provided by customer during check out. Addresses cannot be changed once an order has shipped. Packages that are lost due to an incorrect address will be the buyers responsibility and will not be refunded. If a package is returned to us we will be happy to reship it once buyer pays the shipping fee.
If the tracking shows “Delivered” or “In at Mail Box” but you cannot find it please contact the Postal Service for assistance. Packages are often held at the Post Office waiting for you to collect. Please understand we are not able to locate a package once it has been declared delivered.
Customer Service Contact